BaseBuilders Knowledge Base
System Admin and Settings
Account and User Administration
Everything from adding users to canceling your subscription can be found here. Click your name/avatar at the bottom of the main navigation panel to open settings.
Articles
Subscription Management
If you need to update your payment method or do similar activities, here is how. Click your name/avatar at the bottom of the main navigation panel to open settings.
Deactivate a User
Did someone retire or move away? Deactivation is a simple process. Here are the steps. Click your name/avatar at the bottom of the main navigation panel to open settings.
Reactivate a Past User
This is most common for college interns who work seasonally. Click your name/avatar at the bottom of the main navigation panel to open settings.
User Management Activation Email
Sending invitation emails to new or existing users. Click your name/avatar at the bottom of the main navigation panel to open settings.
Expired or Missing Activation Link
User activation links do expire. Sometimes the emails also get filtered out as junk or spam. Here is how you can address these issues. Click your name/avatar at the bottom of the main navigation panel to open settings.
Access Groups Explained
Users are assigned to an access group which will control their permissions within the application. Click your name/avatar at the bottom of the main navigation panel to open settings.
Updating Staff Pay Rates
Quite often, the staff pay rates will get updated after they have already enter new time slips that should have the new rate. We will show you how to update the rates and how to update the time slips as well.
Cancel Subscription
We sure hate to see you go. Click your name/avatar at the bottom of the main navigation panel to open settings.
Change User Email
What do you do when and email changes. Click your name/avatar at the bottom of the main navigation panel to open settings.
